FAQs

Only registered campers are permitted to bring pets while they are staying with us. Pets are prohibited in the day park area and on the beach, with the exception of trained service animals (as defined by the Americans with Disabilities Act and under §413.08(1)(d), Florida Statutes). Please note that therapy, comfort, or emotional support dogs are not permitted.

All Jetty Park Passes are non-refundable, non-transferable and we do not offer
rain checks due to weather.

Yes! Day passes can be upgraded to an annual pass within 7 days of purchase. Please call us at 321-783-7111 or email shop@portcanaveral.com to request an upgrade.

You will need to provide your license plate number along with your vehicle make and model. Please have that information ready when you call or email. Payment is due at time of upgrade.

All of our sites are now open! We offer tent, cabin, and RV camping. Reservations can be made online or over the phone. To book online 24/7 click HERE . You can also call us at 321-783-7111, our phone lines are open every day from 8:30am – 6:00pm.

Jetty Park offers past and present U.S. Military members a discounted rate for day passes. This includes military members on active duty, reserves, veterans, retired, and dependents who possess a valid U.S. Government-issued military I.D.

Military Day Pass is $12.00 per vehicle, for one (1) time use only, and will expire five (5) days after purchase. Pass purchaser must present their valid military ID along with the parking pass upon arrival to the park to gain entrance. To purchase a Military Day Pass, CLICK HERE

Yes! Florida Disabled Veterans with a state-issued Disabled Veteran vehicle license plate will receive complementary entry into the park on a space available basis. When you arrive to the park let staff know you have a DV tag to receive free entry.

Disabled Veteran vehicle entry not guaranteed if Jetty Park is at capacity.

After purchasing your admission to Jetty Park, your confirmation email may have been rerouted to your junk/spam mail folder. Please check there. When found, move the message to your inbox and add our e-mail address to your safe e-mails list. Our e-mail address is shop@portcanaveral.com. Download your PDF admission ticket, or click on the Apple Wallet option, if available. If you still can't find your e-mailed ticket, our staff at the entry booth will be able to verify your purchase and allow entry.

If you purchased a day pass for that specific date you will be guaranteed entry into the park. It does not guarantee re-entry if the park is at capacity. If you are an annual pass holder, your entry is not guaranteed if park is at capacity. Staff monitors the number of cars in the park and will re-open when the park drops below capacity. 

No worries! Click here and then click on "Forgot password?".

If more assistance is needed, please e-mail us at shop@portcanaveral.com.

You must be logged into your account to renew. If you do not remember your account login, select “forgot password” or call us at 321-783-7111 and we can send you a password reset. 

1. LOGIN to your account.

2. Once your signed in, click “Jetty Park Tickets” – “Purchase tickets here” and select the Annual Pass option you are interested in.

3. Enter the required information and select “add to cart” or “buy it now”

4. Proceed to check-out

Your new Annual pass will be available from the confirmation screen and email. Make sure to download your digital pass before you arrive.