1. Are annual passes and day passes refundable?

All Jetty Park Passes are non-refundable, non-transferable and we do not offer rain checks due to weather.

2. Can I upgrade my day pass to an annual pass?

Yes! Day passes can be upgraded to an annual pass within 7 days of purchase. Please call us at 321-783-7111 or email shop@portcanaveral.com to request an upgrade.

You will need to provide your license plate number along with your vehicle make and model. Please have that information ready when you call or email. Payment is due at time of upgrade.

3. Where do I book a campground reservation?

All of our sites are now open! We offer tent, cabin, and RV camping. Reservations can be made online or over the phone. To book online 24/7 click HERE . You can also call us at 321-783-7111, our phone lines are open every day from 8:00am – 6:00pm.

4. Do you offer a Military Discount?

Yes, we're saluting U.S. Military personnel with a daily admission price of $12.84 (sales tax included). Valid Military ID is required for purchase. To purchase the Military day pass, please call 321-783-7111 and it will be sold to you over the phone. Phone lines are open daily from 8am-6pm. Military day passes can be purchased up to 5 days in advance. A Military ID will be requested at the booth upon arrival.

5. I have a Florida Disabled Veteran Plate; do you offer a discount?

Yes, if you have a Florida Disabled Veterans license plate, you will receive complementary entry into the park. When you arrive to the park let staff know you have a DV tag to receive free entry.
*DV entry not guaranteed if Park is at capacity.

6. I haven't received my ticket via e-mail, what should I do?

After purchasing your admission to Jetty Park, your confirmation email may have been rerouted to your junk/spam mail folder. Please check there. When found, move the message to your inbox and add our e-mail address to your safe e-mails list. Our e-mail address is shop@portcanaveral.com. Download your PDF admission ticket, or click on the Apple Wallet option, if available. If you still can't find your e-mailed ticket, our staff at the entry booth will be able to verify your purchase and allow entry.

7. What if the park is at capacity?

If you purchased a day pass for that specific date you will be guaranteed entry into the park. It does not guarantee re-entry if the park is at capacity. If you are an annual pass holder, your entry is not guaranteed if park is at capacity. Staff monitors the number of cars in the park and will re-open when the park drops below capacity.